Customers shall complete full payment for each order before delivery.
Delivery date will be confirmed 3 days before delivery.
The delivery will be rearranged by Global Glory Industrial Company Limited (Jouetle), if no delivery confirmation have been made with customer 3 days before above estimated delivery date.
Re-schedule of delivery time should be made 3 working days before the agreed delivery date, or no re-schedule can be arranged.
The new delivery date will be arranged on at least 7 working days after the request is made.
Should delivery attempt failed because nobody was present at the address or for any reasons, an extra $200 will be charged for re-delivery arrangement. The new delivery date will be at least 7 working days after the request is made.
The deliveries will be suspended under bad weather conditions, when typhoon signal No.8 is hosted or black rainstorm warning is in effect. Delivery appointment will be re-arranged.
Service is not applicable to outlying islands. Extra HK$100 transportation cost is charged for Ma Wan and Tung Chung while HK$300 is charged for Discovery Bay.
No refund for all items. All defeated product can apply exchange within 3 working days from the day of receipt by contacting our Customer Services Hotline at (852) 21570086 or email: firstname.lastname@example.org